The Shanghai EDITION

Everything was great, as expected from an Edition hotel. Rooms well equipped and very clean! Highlight of the hotel is the bar upstairs with an outstanding view to the Bund!! The bar is small so make sure you book in advance! The food they serve is western but good!

1. The location of the property is pretty good - it is near the train station and the bund. There are many shops nearby that sell snacks like 一本好酥. The pool is indoor and is heated. Clean gym with a bottle of water and towel on every machine. 2. The room is clean and spacious. The amenities used is from Le Labo. The housekeeper did a very good job and even ensured that our cables are not tangled and are tied neatly. S/he also displayed my facial products nicely. On top of that, the housekeeper threw away the rubbish during the turn-down service. The attention to detail is fabulous. 3. Kudos to the guest relations team, especially Benjamin, the chief concierge, who is extremely helpful and very effectively bilingual in Chinese and English. He gave so many good recommendations like 鸿姐hotpot and directions which were really helpful! Additionally, he even surprised my friend and me with a really nice chocolate cake that we could not help but finish even though we were full. Even on our last day, he ensured that we were well taken care of by notifying his colleagues, Maggie and Betty, to take care of us as it was his off day. The care and service I have experienced is exceptional and I would definitely stay here again!

All the staff were amazing from reception through to housekeeping we were made very welcome Karen Wang took care of us when we arrived and gave us some tips on transport , alipay etc

We had wrongly clicked on booking for the room without breakfast and not with breakfast, and the price difference was only 1 euro per night. The hotel let us cancel for free and rebook so we'd have the breakfast included in our room rate. Karen, working at the check-in was very helpful and spoke great English (otherwise it would have been impossible). The atmosphere and odor in the hotel is very nice; the view from the rooftop and punch bar are great and the staff is incredible and speaks a very good level of English. We also got a free upgrade of room which was highly appreciated. The breakfast was extraordinary, the cold food is buffet and the warm food is a la carte - so warm and fresh. Just splendid with excellent fresh juice and very nice coffee. 100000% when in Shanghai will stay here again.

Love the gym. Drinking water and coconut water are provided. Clean and new equipment which are in excellent condition. The hotel provided Le Labo personal care products, which are specially concocted for The Edition Hotel. Feeling so pampered! The staff speaks excellent English!